Why Choose ZICareWell

The Care Services Difference
Our Services

1. Personalized Care Plans

We understand that no two individuals are alike, which is why we create fully personalized care plans tailored to the unique needs of each client. Our approach is to work closely with you and your family to assess the level of care required, ensuring that all aspects of daily living and health management are covered. From personal care to emotional support, every detail is considered.
2. Highly Trained, Professional Caregivers

All of our caregivers are highly trained professionals with qualifications in a wide range of care disciplines. They are carefully selected not only for their expertise but for their compassion, dedication, and integrity. Every care giver undergoes an extensive background check (DBS) and receives ongoing training in areas such as:

  • Safeguarding and protecting vulnerable adults
  • Moving and handling (manual handling)
  • First aid and emergency procedures
  • Dementia care, Alzheimer’s care, and mental health awareness

Medication administration and management

Our caregivers are more than just professionals—they are people who are passionate about making a difference in the lives of the individuals they care for.

3. Flexible, 24/7 Care Options

Care needs can change at any time, and we are committed to providing flexible care that evolves with your situation. We offer:

  • Hourly care
  • Daily visits
  • Overnight care
  • Live-in care
  • 24/7 round-the-clock support

We ensure that you can access care whenever you need it, even on short notice. Whether you need temporary support or long-term care, we can provide a solution that works for you.

4. Compassionate, Relationship-Focused Care
We believe that excellent care is about building trusting relationships. Our caregivers take the time to get to know you or your loved one personally, understanding their preferences, routines, and hobbies. This allows us to provide not just physical assistance, but emotional support and companionship that enriches daily life.
5. Commitment to Excellence and Continuous Improvement
We are proud to deliver high-quality care that exceeds industry standards. Our commitment to excellence is reflected in our continuous improvement approach. We regularly review our care services, seek feedback from clients and their families, and provide ongoing training for our staff to ensure that we remain at the forefront of best practices in domiciliary care.
How We Work
Our Commitment to Professional, Reliable, and Compassionate Care

Step 1: Free Initial Consultation

We begin with a free, no-obligation consultation to assess your care needs and preferences.

Step 2: Personalized Care Plan Development

Based on the initial consultation, we create a comprehensive, tailored care plan that outlines the services you will receive, the frequency of visits, and any special requirements.

Step 3: Caregiver Matching

We carefully match you with a caregiver who has the right skills, experience, and personality to meet your needs.

Step 4: Ongoing Support and Care Reviews

We are available 24/7 for any concerns, and we strive to deliver the best possible experience at all times.

Get in Touch
Contact Us Today
Let Us Help You or Your Loved One
If you or a loved one is in need of professional domiciliary care, contact us today to learn more about how we can help. We’re here to answer your questions and provide you with the best care solutions.

Email: Info@zicarewell.co.uk

Office Location:  Kelso house, 24 The Crescent, Leatherhead, KT22 8ED

Operating Hours: 8AM-9PM