Frequently Asked Questions
If you or a loved one is in need of professional domiciliary care, contact us today to learn more about how we can help. We’re here to answer your questions and provide you with the best care solutions.
A: At ZI CareWell, we provide personalized, relationship-based care that is flexible and designed to meet each individual’s unique needs. Our caregivers are highly trained, compassionate professionals who focus on delivering high-quality, reliable support. We also emphasize open communication with families and are committed to continuously improving our services.
A: We conduct a thorough consultation and needs assessment before starting care to ensure that the care plan is fully aligned with your loved one’s requirements. We also provide regular reviews and updates to the care plan as needs change, ensuring that it remains appropriate over time.
A: Yes, we offer emergency and last-minute care services for situations where immediate care is needed. We can quickly mobilize our caregivers to provide support in a timely and efficient manner.
A: Absolutely. All of our caregivers undergo rigorous background checks (including DBS) and receive ongoing training to ensure they meet our high standards. We also continuously monitor their performance and provide them with additional training to keep up with industry developments.